Best Customer Service Management graduate certificate programs - Updated 2020

WPI’s graduate certificate in Chain Essentials provides fundamental knowledge and skills for understanding chains and chain management. Operations and Chain Management Graduate Credit Certificate Program The goal of this 12 credit certificate program is to better prepare operations and chain management professionals with those contemporary skills and concepts necessary for the effective and efficient management of the physical, informational, and financial flows that collectively form the networks that add value to firms competing on a global scale. The Chain Engineering Management Graduate Certificate program focuses on acquiring and applying the knowledge and skills associated with the design, analysis, managing, and improving of chains within technology companies with attention on optimizing parts of a chain for effective and efficient functioning. By providing a better understanding of value chains, logistic systems, demand and chain planning processes, operations, quality systems, and networks, the Chain Management Certificate at Lehigh University enables participants to create competitive advantages for their organization.
Ranked as: #14 in Best National University
Tuition: -
State: MO
Acceptance: -
Participants in Chain Certificate play the Beer Game. Improve operational effectiveness across the entire chain, from sourcing to point of sale.
Ranked as: #25 in Best National University
Tuition: -
State: CA
Acceptance: -
Graduate Certificate in Optimization and Chain Management. The graduate certificate requires successful completion of 15-units with a minimum GPA of at least 3.0 for all units applied to the certificate. Current USC graduate students, may complete the Graduate Certificate in Optimization and Chain Management in conjunction with course work required for the program in which the student is already enrolled. Current MBA students may all 15 units of the graduate certificate program to their MBA degree.
Ranked as: #35 in Best National University
Tuition: -
State: GA
Acceptance: -
Be sure to review program requirements for this certificate. Learn all the components of chains including chain networks, procurement, demand planning, and customer services as well as how emerging technologies affect them with the university Chain Fundamentals Certificate. Certificates must be completed within 6 years courses completed than 6 years ago may not be applied toward certificate. All courses applied to a certificate program must be taken from Georgia Tech.
Ranked as: #37 in Best National University
Tuition: -
State: CA
Acceptance: -
Today Purchasing and Management professionals, as a member of the management team, will be expected to guide their company through the evaluation and deployment of contemporary best practices to solve issues that go well beyond the simple buying transaction. The Specialized Certificate in Management is intended to help individuals with responsibility for buying goods and services in research, healthcare, public service, retail and manufacturing environments to keep abreast of contemporary solutions in this dynamic field.
Ranked as: #40 in Best National University
Tuition: -
State: PA
Acceptance: -
By providing a better understanding of value chains, logistic systems, demand and chain planning processes, operations, quality systems, and networks, the Chain Management Certificate at Lehigh University enables participants to create competitive advantages for their organization. Utilizing Chain Management for Competitive AdvantageZach Zacharia, Ph.D., Lehigh University. Note: All programs may be taken individually if participants are not interested in completing the full certificate program.
Ranked as: #42 in Best National University
Tuition: -
State: MA
Acceptance: -
The Chain Engineering Management Graduate Certificate program focuses on acquiring and applying the knowledge and skills associated with the design, analysis, managing, and improving of chains within technology companies. The Chain Engineering Management Graduate Certificate program focuses on acquiring and applying the knowledge and skills associated with the design, analysis, managing, and improving of chains within technology companies with attention on optimizing parts of a chain for effective and efficient functioning. This four-course graduate certificate seeks to provide students opportunities to the fundamentals of engineering knowledge and skills to chains using deterministic and probabilistic decision-making models, lean concepts, mass customization principles, and methods of manufacturing including logistics, warehousing, and scheduling. Gain specialized knowledge in Chain Engineering Management to advance or change their career.
Ranked as: #42 in Best National University
Tuition: -
State: CA
Acceptance: -
Chain management is not just a process for reducing costs and achieving greater operational efficiencies within an organization. Although these are important considerations, modern chain management involves the strategic alignment of end-to-end business processes to achieve market and economic value, as well as competitive advantage. Effective chain management is achieved by an organization proactively adopting initiatives to move suppliers and customers into collaborative relationships for mutual gain. Business professionals who want to make a significant impact on the efficiency, effectiveness or profitability of their organizations should consider learning chain management and its value for companies operating in a competitive global marketplace.
Ranked as: #48 in Best National University
Tuition: -
State: PA
Acceptance: -
Operations and Chain Management Graduate Credit Certificate Program The goal of this 12 credit certificate program is to better prepare operations and chain management professionals with those contemporary skills and concepts necessary for the effective and efficient management of the physical, informational, and financial flows that collectively form the networks that add value to firms competing on a global scale. An applicant must have received, from a regionally accredited institution, a baccalaureate degree under residence with credit conditions substantially equivalent to those required by Penn State. Additionally, the applicant baccalaureate degree should be in business, engineering, economics, information sciences, or a related field and the applicant should have completed a college-level course in microeconomic principles with a course in operations and or chain management strongly recommended.
Ranked as: #68 in Best National University
Tuition: -
State: MA
Acceptance: -
WPI’s graduate certificate in Chain Essentials provides fundamental knowledge and skills for understanding chains and chain management. This four-course certificate is excellent preparation for taking the APICS Certified Chain Professional and APICS Certified Production and Inventory Management credentialing exams. To for this certificate program, applicant must have a BS degree in any discipline.
Ranked as: #68 in Best National University
Tuition: -
State: TX
Acceptance: -
List of courses, prepared by the certificate coordinator, that may be taken as prescribed elective courses.

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