Masters programs in Customer Service Management which do not require GRE - Updated 2021

Rutgers University-New Brunswick: The Rutgers University-New Brunswick does not set any minimum requirements for GMAT GRE.

University of Washington-Seattle Campus: All MSCM applicants1 2 are required to take the Graduate Management Admission Test or the Graduate Record ExamWhile there is not a minimum score required, the 80th percentile score for GMAT in the current class is 500-650 and the average combined GRE is 308.The GMAT GRE cannot be waived for work experience.

Masters programs in Customer Service Management which do not require GRE - Updated 2021

University of Michigan-Ann ArborRanked 29 in Best National University.

Master of Chain Management

Please include all extracurricular, leadership, and volunteer work on their resume.

Applicant must have two online application-generated reference forms on file to be considered for admission.

The interview provides the admissions committee with more information about applicant and is not an indication of the outcome of their application.

A the students.S. bachelor’s degree, or equivalent the students.S. bachelor’s degree from an accredited institution, is required for application.

The optional essay is primarily offered to give applicants a place to tell the admissions committee pertinent information that has not been addressed in the other areas of the application. For example, if there are gaps in their resume, the optional essay could be used to explain them.

The application fee is $75 USD for domestic applicants and $100 USD for international applicants. The University of Michigan-Ann Arbor does not waive application fees for any other reason.

Applicant must have two recommendation forms on file to be considered for admission. Forms are generated through the online application system and are the only type of recommendation accepted.

Please note that their evaluation will not start until all application documents have been received. This includes both recommendation forms, transcripts, and exam scores.

Please be sure to secure their completed WES Evaluation Report in advance of submitting their program application.

If applicant are admitted to the program, final official transcripts will be required from every institution attended prior to starting the program.

Applying to the MSCM program and another program at Michigan Ross is not possible and will negatively impact their application.

Ross retains their application documents for one application cycle. Applicants reapplying more than one year from their original start term will be required to resubmit all application components.

Applicants whose native language is not English must pass the Test of English as a Foreign Language with a score of 100 or higher

The University of Michigan-Ann Arbor does accept IELTS in lieu of the TOEFL.

TOEFL scores are valid for two years from the date of the exam. Their application submission must occur within this two year time period.

If applicant studied in this environment for less than four years, applicant will be required to submit a TOEFL score, even if a degree was earned. A the students.S. degree does not waive the TOEFL unless applicant studied in an English-speaking environment for at least four years.

Please note that the Admissions Committee reserves the right to request test scores if they feel it is necessary to better evaluate an application.

Applicants are required to submit an official GMAT or GRE score directly from the testing body.

GMAT test scores are valid for five years from the date applicant took the test. Ross keeps submitted GMAT scores on file for two years.

The University of Michigan-Ann Arbor does not have a minimum GPA requirement, but most admitted students have a GPA between 3.2 and 3.8, with an overall average of 3.5.

There is no minimum score requirement, but most admitted students have a GMAT score between 650 and 730, with an overall average of 685.

Applicant do not need to show proof of financial resources upon application to the program. However, if applicant are admitted, confirmation of financial resources will be required.

All admitted students are considered for scholarships and no separate application is required.


University of Washington-Seattle CampusRanked 48 in Best National University.

Master of Chain Management Admissions

All aspects of their application, including the fulfillment of the admission requirements, are subject to verification.

The minimum GPA is 3.0 for the last 90-quarter or 60-semester credits.

Full name of applicant

Both marks sheets and degree statements are required, if applicable

All MSCM applicants1 2 are required to take the Graduate Management Admission Test or the Graduate Record Exam

Scores are valid for five years and applicant must take the exam at least two weeks before the admissions deadline to allow for the scores to be matched with their application. If applicant have taken the exam more than once, the admissions committee will use their highest total score to evaluate their application.

Include their score breakdown in the Self-Reported Test Score sections in the online application.

While there is not a minimum score required, the 80th percentile score for GMAT in the current class is 500-650 and the average combined GRE is 308.

The university cannot guarantee that late test scores will be considered in the university evaluation of their admissions application. Applicant should make every effort to have a complete application by the admissions deadline.

The GMAT/GRE cannot be waived for work experience.

Proficiency in English is required for admission to a graduate program at the University of Washington.

Applicant are required to complete a short video interview while their application is under review.

Application status updates will be displayed on the online application status page.

The MSCM application is now live!


Rutgers University-New BrunswickRanked 70 in Best National University.

Rutgers Business School-Newark and New Brunswick

The MSCA curriculum includes a required 3 credit course called "Industry Client Projects" where students get hands-on experience working with companies to help solve real-world problems.

The Rutgers University-New Brunswick does not set any minimum requirements for GMAT/GRE. The admission committee will consider all aspects of their application, including their GPA, work experience and test scores. For the English test, in general, the university expect students to have no less than 90 in TOEFL or 6.5 in IELTS.

The accelerated track is specifically for students in their junior or senior year with a cumulative GPA of no less than 3.0 and a major GPA of no less than 3.4


Kettering UniversityRanked 20 in Best Regional University in Midwest.

Masters in Chain Management

Develop the skills to interpret and analyze data as well as implement best business practices through Kettering University Online’s uniquely interactive and supportive learning environment.

Students in this course examine the comprehensive set of processes and technologies necessary for managing potential and current customers and effective ways of managing the customer relationship to ensure an effective supply of materials required for the product development.

Gain knowledge of effective ways of managing the customer relationship to ensure an effective supply of materials required for the product development

Applicant must take the Test of English as a Foreign Language , International English Language Testing System or MELAB , at their own expense

Customer Service Management Online Masters programs at Kettering University


Pennsylvania State University-World Campus

Graduate Certificate in Chain Management

To begin classes in fall, applicant must complete their application by June 15.

Applications are submitted electronically and include a nonrefundable application fee.

GMAT/GRE test scores are not required.

With some exceptions, international applicants must take and submit scores for the Test of English as a Foreign Language or International English Language Testing System

Applicant can begin their online application at any time.


Southern New Hampshire University

Operations Chain Management Graduate Certificate

No GRE or GMAT required for admission.


University of ChicagoRanked 4 in Best National University.

Ask Admissions

If applicant are experiencing technical difficulties with their application, the university first suggest switching their internet browser.

Their prior application is kept on file for two years. The Admissions Committee will review their prior application alongside their newest application in order to assess their growth and/or any changes that have taken place since the time of their last application.

While the Admissions Committee will review their prior application, their new application should include all information relevent to their candidacy and be able to stand on its own as complete, independent of their prior application.

Applicant will need to submit two new letters of recommendation.

Applicant may use the same recommenders as with their previous application.

If applicant use a prior recommender, the university strongly suggest that applicant ask the recommender to write a new letter. A new letter will help us better understand any progress or growth applicant have demonstrated since the time of the recommender's last letter.

The test date makes no difference in the assessment of an application as long as it was within five years of their application date.

TOEFL, IELTS, and PTE score reports are valid for two years, and scores will be considered expired if the test was taken more than two years prior to submission of the application.

Candidates interested in attending the Full-Time MBA Program must complete the full application for admission.

Competitive GPA - While there is no minimum GPA to be considered for admission, it is important for the Admissions Committee to know that applicant are prepared for the rigor of the university classroom experience.

Competitive standardized test score - Chicago Booth allows applicants to submit either the GMAT or the GRE.

Strong professional letters of recommendation - These endorsements should demonstrate their ability to work well in a team setting, highlight their motivation and dedication, and provide information about their initial success within the context of their job setting.

Applicant may apply for an application fee waiver if applicant are...

Applicants should indicate the exemption in the application where appropriate.

GMAT or GRE the University of Chicago does not waive the university GMAT or GRE requirement under any circumstance, including extensive work experience.

The University of Chicago does not participate in GMAT or GRE fee waiver programs.

The GMAT score is valid if the test was taken less than five years before the date of the application, deadline.

Chicago Booth asks all applicant to submit two letters of recommendation.

The first letter of recommendation should come from a supervisor. The university prefer that applicant use a current supervisor for this recommendation, although the university understand that this may not always be possible.

The University of Chicago does not have a minimum required GPA to be considered for admission.

Documentation of their education will be required as part of the application for admission.

GMAT or GREAll candidates must take and submit results from the Graduate Management Admissions Test or the Graduate Record Examination

The University of Chicago does not waive the university GMAT or GRE requirement under any circumstance including extensive work experience.

International students must take the Test of English as a Foreign Language or the International English Language Testing System , or the Pearson Test of English The minimum TOEFL score required for admission depends on whether applicants take the internet-based or paper exam. The TOEFL iBT minimum score is 104. The TOEFL paper test minimum score is 600.

The University of Chicago does not have a minimum number of years of work experience required for admission, however, the university strongly suggest having some form of work experience prior to applying.

During the application process, applicant may notice a Red X next to the "Official Scores" in their status portal.

Chicago Booth reviews applications following each submission deadline.

Completed application with required personal background

Applicant should list all institutions that applicant have attended in the academic background section of the application.

GMAT or GRE score

TOEFL, IELTS, or PTE scores

$250 application fee

Admissions InterviewInterviews are required for admission and will be granted on an invitation-only basis after evaluation of a submitted application.

Applications submitted after a deadline will automatically be considered in the next round, provided that all required materials are included with the application.

Additionally, the university cannot provide post-application feedback.

Exchange Programs & Transfer Credits applicant should list all institutions that applicant have attended in the academic background section of the application.

All Chicago Booth students in the Full-Time Program MBA are required to complete 2100 units to graduate.

Chicago Booth does not accept transfer credits from other institutions and the University of Chicago does not waive any of the total number of courses required to graduate.

Booth's extremely flexible curriculum offers options for fulfilling any required foundation areas.

Please note that the university begin reviewing applications as soon as the deadline passes, so the university cannot guarantee that the university will see new information submitted to us and will not reevaluate an application if new materials or test scores have been submitted after it has already been reviewed.

The security features of certain companies can prevent their recommender from recieving their letter of recommendation request.

While Chicago Booth Scholar candidates may submit their application in advance of the deadline, it will not be reviewed, and decisions will not be released, until after the submission deadline.

Unofficial GMAT or GRE score at the time of application.

International Applicants: An english language proficiency test is required.

All international applicants are required to be in their final year of a college or university degree program equivalent to a four-year American baccalaureate degree. Applicant will be asked to provide a scanned transcript at the time of application and their official academic records if applicant are admitted.

Candidates selected to move on in the application process will be invited for an in-person interview with a member of the Chicago Booth community.

Following the interview, the admissions committee will again review their application, with the added insight provided by their interviewer.

All deferred Booth Scholars are required to secure and maintain full-time employment status throughout their deferral period and to make professional progress satisfactory to Chicago Booth’s admissions process.

All admitted students will submit supplemental materials as requested by Chicago Booth and updated information in the year they intend to matriculate to support their original application.

Booth Scholars are required to submit an annual form with updated employment information for each year of their deferral period.

All Booth Scholars are required to pay a series of non-refundable deposits in their first, second and third year of deferral.

All award decisions are determined from their MBA application by the Admissions Committee.

Applicant can find the application through the University Registrar.

One of the group’s goals is to assist prospective military candidates with the Booth application process.

Chicago Booth does not accept transfer credits from other institutions, nor does it grant credit for experiential learning or online courses.

Fee WaiversBy selecting that applicant are current active duty military or a veteran on the application, the university system will automatically generate a fee waiver for applicant.

The university require a copy of both sides of their transcript to be attached to their application at the time of submission. An official transcript will be required only if applicant are admitted to the MBA program.

Applicant need to provide unofficial copies of their transcripts from the beginning of their studies up to the time applicant submit their application.

Please do not attempt to convert their grades to the GPA system.

If applicant have submitted their application, applicant cannot un-do applicant selection to waive the rights of the recommendation letter. If applicant have not yet submitted their application, applicant can change their rights through the online application.

All international applicants are required to hold a college or university degree equivalent to a four-year American baccalaureate degree.

To apply, candidates must use the online application and answer the additional question for joint-degree applicants.


Rice UniversityRanked 19 in Best National University.

Ph.D. in Business Admissions Process

Their official Graduate Management Admission Test score report, or GRE test score report submitted direclty to us

A non-refundable application fee of $40 payable via credit card or check. Applications will not be processed without the required application fee.


Emory UniversityRanked 21 in Best National University.

MBA Early Admission

Emory is closely monitoring the COVID-19 pandemic and has transitioned to remote learning for the rest of the semester.

By applying now, the university will waive their application fee, consider a GMAT/GRE waiver, and guarantee a seat for applicant in a future cohort if accepted.

Use the Goizueta online application portal to apply. Select “Early Admissions” as their program within the application. Seniors graduating in 2020 must submit their Goizueta MBA Early Admission application by July 1, 2020.

Application for Admission including 2 written essays

All others must submit a GMAT or GRE score.

Applicants selected to interview will receive an invitation to interview following application submission.


New York UniversityRanked 32 in Best National University.

NYU Stern

Dual degree applicants will not be required to take the GMAT or GRE.


University of Illinois at Urbana-ChampaignRanked 42 in Best National University.

Professional MBA

Early application is recommended for Community Leader Scholarship applicants

The University of Illinois at Urbana-Champaign does not require a standardized test score for admission to the Professional MBA, but each applicant has the option of submitting a GMAT or GRE score for a test taken within five years of the proposed date of enrollment.

English Proficiency Requirement: A TOEFL or IELTS SCORE may be required if applicant completed their post-secondary education in a country where English is not the primary language.

If applicant are interested in the company match sponsorship program, please submit a letter from their company stating the amount or percentage it is willing to sponsor in their application.

The FAFSA application can be completed online.


University of Wisconsin-MadisonRanked 47 in Best National University.

Full-Time MBA Admissions

Every piece of the application is reviewed and considered within the context of the whole application.

Standardized test scores

Essays

There is no minimum GPA requirement.

Though many of the university students have professional work experience, it is not required.

Formal admissions interviews are by invitation only, after their application has been reviewed.

Candidates are able to submit their application with unofficial transcripts. However, certified copies of transcripts from the institution where the degree was conferred are required for all admitted students.

The university don’t recommend one over the other; applicant should go with the preparation process that best fits their learning style.

The program will accept the GRE or the GMAT standardized test. These scores may be entered directly into the online application. If applicant are admitted to the program, official test scores will be required; if applicant have authorized the University of Wisconsin–Madison to have electronic access to their test scores, no further action on their part will be needed.

For the GRE, please direct the testing service to allow the University of Wisconsin–Madison to access their test results.

One recommender is required; however, the admissions committee will accept up to two recommendations.

The recommendation forms are submitted separately from their application upon its completion.

A full list of application requirements and deadlines can be found here.

Students admitted to the Wisconsin Full-Time MBA Program are required to take a full credit load associated with their career specialization.

Applicant pay only one application fee.

Awards are made on the merits of the candidate and their application materials.

As merit-based financial aid is based on the competitive nature of a prospective student’s application, all applicants are automatically considered for merit-based financial aid during the review process. Applicant are not required to complete an additional application.

Applicants will receive decisions about most scholarships, fellowships, assistantships, and full-tuition awards with their letter of admission.

Though there is no official deadline for applying for financial aid, the university’d encourage applicant to submit the application as early as possible so that applicant do not experience any delays in disbursement of those funds.

Please follow the regular application process.

International applicants are required to have the equivalent of a four-year the students.S. bachelor's degree.

To request a waiver for the language test requirement, please select the TOEFL test type in their online application and select “Request a Waiver” for the English proficiency test.

An IELTS minimum score of 7.5 or higher, or a PTE Internet-based score of 73 or higher or paper-based score of 80 or higher, are required.

After arriving in Madison, applicant will be required to attend an International Student Services orientation in order to complete the transfer-in process.

The Planned Enrollment Year is required.

First Name This field is required.

Last Name This field is required.

This field is required and must contain a valid education level.

Campus ID Number This field is required and must contain a valid UW-Madison Campus ID.

This field is required and must contain a valid career interest.

This field is required and must contain a valid program.

This field is required and must contain a valid topic.

The User Base GUID is required.

Address Line One This field is required.

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This field is required and must contain a valid US state.


Pennsylvania State University-Main CampusRanked 48 in Best National University.

Graduate Certificate in Organization Development and Change Analytics

Their degree application, including receipt of all transcripts, should be received by the following deadlines to be considered complete.

Applications are submitted electronically and include a nonrefundable application fee.

GRE or GMAT scores are NOT required.

With some exceptions, international applicants must take and submit scores for the Test of English as a Foreign Language or International English Language Testing System

Applicant can begin their online application at any time.

Customer Service Management Online Masters programs at Pennsylvania State University-Main Campus


Ohio State University-Main CampusRanked 54 in Best National University.

Fisher College of Business

If applicant are an international student, applicant must submit TOEFL scores.

Ohio State University-Main Campus offers rolling admissions, but to start this November, applicant must submit an application by September 30, or until the class is full.

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